Privacy Policy

This Privacy Policy explains how Rewardmatrix collects, uses, discloses, and safeguards personal information in the course of offering design services in Canada. It applies to information obtained through our website, communications, and related channels. We align our practices with principles commonly recognized under Canadian privacy law, including accountability, purpose specification, consent, limiting collection, accuracy, safeguards, openness, individual access, and challenging compliance.

Information we collect may include identifiers and contact details (such as name, email address, phone number), professional information (such as role and company), and interaction data (such as pages viewed, device attributes, and approximate location derived from IP). We may collect this information directly from you when you contact us, download materials, or subscribe to updates, and automatically through cookies or similar technologies that help us understand traffic, diagnose issues, and improve usability.

We use personal information to respond to inquiries, provide services, manage client relationships, personalize content, operate and secure our site, analyze engagement, and meet legal or regulatory obligations. When practical, we rely on consent that is informed, specific, and revocable. You can withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent for certain purposes, we will explain any impacts on service delivery so you can make an informed decision.

We may share information with service providers that support our operations (for example, hosting, analytics, communication tools). These providers are bound by obligations to protect information and to use it only for the services we request. We may also disclose information to comply with laws, respond to valid requests from authorities, protect our rights, or address security matters. If we consider a corporate transaction, we may disclose relevant information under appropriate safeguards.

We retain information only as long as necessary to fulfill identified purposes or as required by law. We apply administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, alteration, disclosure, or destruction. Measures include access controls, encryption in transit where supported, secure configurations, and staff guidance. While we work to protect information, *** method of transmission or storage can be guaranteed as entirely risk-free, and we encourage layered security practices.

Our website may use cookies to remember preferences, support essential features, and analyze aggregated trends. You can adjust browser settings to manage cookies, and you may also use the banner on our site to accept or decline. Functional changes may occur if certain cookies are limited. We aim to use only those categories that support meaningful improvements and core operations.

You have rights that may include requesting access to personal information under our control, seeking corrections for accuracy, and asking about our handling practices. To exercise these rights or raise a concern, contact us using the details below. We will authenticate requests, respond within a reasonable time, and keep records of our responses. If you remain dissatisfied, you may contact the Office of the Privacy Commissioner of Canada or your provincial authority where applicable.

International transfers may occur when we use providers located outside your province or Canada. In such cases, information may be subject to the laws of those jurisdictions. We take steps to ensure comparable protections and contractual commitments, and we monitor changes in the legal landscape that could affect safeguards.

We may update this Policy to reflect changes in practices, technologies, or legal requirements. The “Last updated” date indicates the current version. Significant updates will be highlighted on this page. Continued use of our site after updates signifies that you have read the revised Policy.

Contact us regarding this Policy or our privacy practices: Rewardmatrix, 87 King Street West, Toronto, ON M5H 1A3, Canada; phone + (1) 416 774-82-95; email Rewardmatrix@outlook.com. For contract terms and additional notices related to engagement, see our Legal section.